Refund policy

Return & Refund Policy

All Sales Are Final Due to the nature of custom made-to-order apparel, we do not offer refunds or exchanges. Each item is printed specifically for you at the time of your order, so we are unable to accept returns or process exchanges once an order has been placed.

Print Quality Guarantee We stand behind the quality of every item we produce. If your order arrives with a print quality or adherence issue, we will reprint it at no charge to you. This guarantee applies to all orders fulfilled through our print-on-demand partners, including Ninja Transfer and Printify.

To request a reprint, please contact us within 30 days of receiving your order and include:

  • Your order number
  • A clear photo showing the print quality or adherence issue

We'll take care of it promptly.

Damaged or Incorrect Items If you receive a damaged or incorrect item, please contact us right away and we'll make it right.

Contact Us For any order issues, reach out to us at support@boldnewtees.com .